Official title of the project

Improved SME Competitiveness and Innovation Project – ICIP

Project information

Region / City
Cities
Serbia
Total budget of programme / project

3,000,000 Euro

Implementation period
2010. May - 2012. Nov
Expected results
  • Increased range and availability of standardized, effective and of a high quality business support services.
  • Developed capacities MoERD and NARD and Business and Innovation Support Organizations (BISOs), Regional Agencies, Centers/ Offices, Universities, Faculties, R&D institutions and association of private sector providers.
  • Improved awareness of the Government of the Republic of Serbia regarding SME competitiveness through innovations.
  • Improved innovation potential through innovation scanning, where existing gaps and associated innovation policy support are identified.
Beneficiary

Ministry of Economy and Regional Development (MoERD)

National Agency for Regional Development (NARD)

Partners

Republic Network for SMEE Support (Regional Development Acencies/Centers)

REGIONAL CENTRE FOR THE DEVELOPMENT OF SMEs SUBOTICA LLC

REGIONAL AGENCY FOR THE DEVELOPMENT OF SMEs “ALMA MONS“ LLC, Novi Sad

REGIONAL DEVELOPMENT AGENCY BAČKA

REGIONAL DEVELOPMENT AGENCY OF SREM

REGIONAL CENTRE FOR THE DEVELOPMENT OF SMALL AND MEDIUM ENTERPRISES AND THE DEVELOPMENT OF ENTREPRENEURSHIP BELGRADE LLC

REGIONAL DEVELOPMENT AGENCY ZLATIBOR LLC UZICE

AGENCY FOR THE ECONOMIC DEVELOPMENT OF SANDZAK 

REGION &n

Summary of the project

The project consists of two components – Improved Business Support Services and Innovation for Competitiveness.

The aim of the first Component is to encourage and facilitate the access of small and medium sized enterprises to professional sources of information, advice and support. The Law on Regional Development of Serbia implied institutional changes requiring the development of a new model of business support. To revise the model of support, a clear process of regular, ongoing needs assessment will need to be put in place. The project will introduce a quality standards manual for business support services, regulatory documents and relevant rules for the certification of service providers, and procedures for operation of a support scheme for business support services.

The second Component addresses specifically the issues of innovation for competitiveness. The current project aims to stimulate the environment for innovation and the innovation process itself through a series of initiatives.

The project should assist government institutions to develop and coordinate actions in line with actual EU trends and Serbia’s specific needs, including support of high growth enterprises, eco innovations and the lead market initiative through consolidating the local capacity to deliver effective and standardized business support service in field of innovation, and improving long-term partnerships between Serbian institutions and SMEs and members of the international community.

Programme/Project objectives

Component 1 focuses on creating a standardized model of business support services and improving the business support infrastructure. Under this component ICIP will:

  • Map and assess the existing provision of business support services for SMEs in Serbia
  • Propose and implement a standardized set of services in the areas of information, training and consulting
  • Establish and implement quality standards for the delivery of Business Support Services
  • Create a system for certification of BSP who may then be identified through an on-line database

Component 2 focuses on supporting competitiveness and innovation through capacity building of both government institutions and specialist Business Innovation Support Organizations (BISOs). Under this component ICIP will:

  • Improve the capacity of government departments to develop and coordinate policies affecting the competitiveness and innovation of enterprises
  • Improve the capacity and competence of BISOs to provide  innovation services
  • Enhance the availability of web-portal based business information

Specific objectives

  • Improve the quality, range and availability of business support services in Serbia (for newly established and existing SMEs and entrepreneurs), by creating a standardised model and strengthening the business support infrastructure.
  • Establish and implement the Quality Standards for delivery of Business Support Services.
  • Support business environment that will foster development of innovative and competitive SMEs.
  • Strength the institutional capacity and support framework for increased level of innovation in enterprises.
  • Improve enterprise competitiveness by increasing their innovation capacities.