Official title of the project

Integrating DistributEd Municipal Offices of “the Green SVRLJIG“ into an Effective and Efficient Networked Citizen-Care Center - “IDEMO SVRLJIG“

Project information

Region / City
Total budget of programme / project

Budget / EC contribution

192.403,00 EUR/ 147.611,58 EUR

Implementation period
2011. Mar - 2012. Jun
Expected results
  • A certified integrated management system in compliance with the requirements of the standards: ISO 9001, ISO 14001 and  ISO 27001
  • Networked IT infrastructure of the municipal units
  • Implemented software  for automation of documentation work
  • More efficient work of the employed in the local self-government
  • Service availability to the citizens on the whole area of municipality
  • A more intensive promotional campaign of Svrljig as an ecological municipality.

Citizens of the Municipality of Svrljig

  • Municipality of Lom, Bulgaria
  • Municipality of Ćuprija, Serbia
  • Municipality of Surdulica, Serbia

Summary of the project

The municipality of Svrljig belongs to the group of economically underdeveloped municipalities in Serbia. At the commencement of the year 2010 it was positioned only at the 161. place out of 167 Serbian municipalities, in terms of economical development, according to the Statistics Bureau of the Republic of Serbia. Svrljig is strongly dedicated to changing the given fact within and beyond the scope of the project “IDEMO SVRLJIG” (the acronym in English means: Let’s go Svrljig) by significantly increasing its capacities to improve service delivery and stimulate local development in line with the accepted development priorities in the Municipal Sustainable Development Strategy from 2010 to 2020. The first results are already there – namely, by the end of the second quarter of 2010, the economic development position of Svrljig improved from 161. to 148. place and we are looking forward to exponentially improving it further in the future.

The project “IDEMO SVRLJIG” will significantly help the Svrljig municipality enhance local capacities for good governance, municipal management and service delivery as well as will bring the environmental management to a new level of thinking and practice. Consequently, “IDEMO SVRLJIG” will directly contribute to improved quality of life at the local level.

Programme/Project objectives

Key goals:

  • Reinforcement of the local self-government capacities in the segment of services providing
  • Stimulating the sustainable local development
  • Increase of the level of knowledge and awareness of the employed
  • Strengthening of the IT structure in the municipal administration
  • Life quality level increase for the residents of Svrljig municipality
  • Establishing the framework for further development of production, agriculture and tourism by sustainable use of natural resources.

Specific objectives

  • Strengthening the local self-government capacities in the management segment
  • Specialized software application implementation
  • Increase of availability of municipal services
  • Sustainability of the environment protection system by establishing the certified environment protection management system
  • Complete information security, confidentiality and wholeness.