Official title of the project

Administrative Capacity Building of the Customs Administration for the Full Implementation of the Common EU Transit System


Project information

Region / City
Total budget of programme / project


Implementation period
2010. Apr - 2011. Apr
Expected results
  • Enhanced quality of regulatory and operational Customs business, with the capacities to meet the requirements for the introduction of an NCTS-compatible transit system, including guarantee system, simplified procedures and Authorised Economic Operator (AEO).
  • Introduction of modern technical capacities for data exchange with Member States of the Convention on Common Transit / NCTS, by adapting the current IT system of the Customs Administration to new business challenges and new forms of data exchange.
  • Introduction of the conditions for joining the Convention on Common Transit and a faster and more transparent transit procedure, aiming to a reduced number of abuses in foreign trade business.

The above are from the Terms of Reference. This is a capacity building, not an implementation project. Within the gap and Needs Analyses conducted as part of this project, suggestions have been made for the way forward but it is up to the Customs Administ


Customs Authority Serbia

Summary of the project

This project was to prepare the Customs Administration of Serbia (CAS) for implementation of an EU compatible system for Common Transit including Guarantee Management, Simplified Procedures and Authorised Economic Operator (AEO). There were also obligations for Single Electronic Window (SEW) Analysis and Project Management (PM) Training. The Beneficiary provided offices for the Team Leader and IT Expert, PCs, printers and a scanner and good support was given in setting up the offices and providing IT consumables. The CAS Project Team was always on hand to answer questions. Any requirement changes were put in the following Quarterly Report. Meetings between the CAS Project Manager and TAT Team leader were held almost daily to ensure changes were responded to efficiently. The final report gives suggests for the future. The project employed 13 Non Key Experts (NKEs) covering a total of 400 days. Transit Awareness Training was given to 87 staff. 6 HQ staff went on a Study Visit to Norway, there was CCN/CSI Training for 15 and a Project Management Concepts course for 20 staff. A Gap and Needs Analysis (GNA) of the Serbian Legal Implementing Provisions (IPs) against the EU Customs Code was completed and most of the suggestions were included in the update prepared by the Ministry of Finance. The SEW NKE brought together Customs, and the Ministries of Health and Agriculture to discuss their requirements. NKEs were also employed for: a GNA of Business Processes; Assistance with an Awareness Campaign; GNA of the CAS IT environment; a Functional and Technical Specification

Programme/Project objectives

To prepare Serbian Customs for the implementation of an EU compatible Transit System. This has been achieved by informing internal and external stakeholders of their responsibilities; aligning the Transit Implementing Provisions with those that will supersede them on acceptance into the Common Transit Convention; Highlighting the IT and Business changes needed for harmonization; creating IT strategies and alerting CAS to methodologies that can be employed to assist them in future project implementations

Specific objectives

Gap Analysis of regulatory aspects and procedures relating to the introduction of an NCTS-compatible transit system, including IT requirements, guarantee system, simplified procedures and AEO. Gap and Needs Analyses on the functional and technical specifications to be covered in a compatible way with EU requirements on electronic customs and Common Transit / NCTS including simplified procedures and guarantee management system.. Updated Development Strategy of ISCS and Action Plan. Staff trained to cover the new requirements with sufficient capacity to define, prepare and manage NCTS. Drafting Interoperability Implementation Strategy (IIS) and Action Plan. Quality assurance and project management methodologies introduced and staff trained. Drafting Technical Specifications for supply of hardware / software (HW/SW). Support the CAS in creating conditions for introducing a Single Electronic Window. Training for managing business processes under new conditions Study visit to Membe