Official title of the project



Project information

Introduction, implementation and training of hospital staff in 19 hospital in public health care system in Serbia and development, impelemntation and networking of the Electronic Health Record (EHR) system, within the context of an integrated health
Region / City
Total budget of programme / project

2,5 million Euro  

Implementation period
2012. Feb - 2015. Feb
Expected results

1. HIS implemented in beneficiary hospitals

2. Established capacity of hospital staff to use the HIS

3. Beneficiary hospitals use HIS to track patients’ medical data and record delivered services on a daily basis

4. EHR content, business and security rules and exchange related standards defined and agreed upon

5. Produced EHR software that is aligned with adopted model and validated through integration with HIS

6. Contribution to establishment of legal and organisational framework for sustainable use of EHR and HIS in Serbian health system


Ministry of Health of the Republic of Serbia, 19 beneficiary hospital within the Project scope

Target Groups
  1. Ministry of Health of the Republic of Serbia;
  2. 19 selected healthcare institutions (beneficiary hospitals);
  3. Medical staff;
  4. IT staff and other non-medical staff in hospitals;
  5. Health Care Services U

Summary of the project

The EU-IHIS is a 2.5 million Euro project funded through the EU Instrument for Pre-Accession Assistance (IPA). The project foresees implementation of hospital information systems (HIS) in 19 hospitals throughout Serbia, selected by the Ministry of Health, as well as development of electronic health record (EHR).

The EU-IHIS project is jointly carried out by the Ministry of Health (MoH) and the EU. The World Health Organization (WHO) Regional Office for Europe is in charge of the project implementation through the WHO Country office in Serbia with administrative support of the United Nations Office for Project Services (UNOPS). The project will last until February 2015 and will use the positive experiences and results of the previous EU and World Bank (WB) projects in this area.

  1. Better Information for Better Health Action!
  2. Standardized, Intechangeble and Safe Health Data for People’s Better Health!
  3. Effective Health Policies, Based on Sound Health Data!

Programme/Project objectives

  1. Support patient care and improve its efficiency and quality;
  2. Enhance productivity of health care professionals and reduce the administrative costs associated with health care delivery and financing;
  3. Support clinical, epidemiologic and health administration research;
  4. Accommodate future developments in health care technology, policy, management and finance and
  5. Provide improved confidentiality and security for all health-related data and information

More details on project

“Supply of Equipment for the Implementation of Hospital Information Systems in Serbia (HIS)” 

Supply, delivery, installation, and after sales service of IT equipment for 19 + 6 Hospitals in Serbia:  LAN networks (passive and active network equipment), servers, UPS devices, software, workstation computers, printers, barcode readers and smartcard readers.

3,4 million Euro  

ComTrade IT Solutions and Services d.o.o.